Effect of Work-from-Home Culture on Employee Performance and Organizational Efficiency

Abstract

The COVID-19 pandemic brought a new element to the culture in the workplace that caused the use of the work-from-home (WFH) model to become common. This paper explores how the WFH culture influences the performance of the employees as well as the overall performance of the company as a whole. The study measures the level of productivity, communication behaviour, motivation and job satisfaction of employees using primary and secondary data. In the results, it is indicated that WFH enhances work-life balance and flexibility but has difficulties with ensuring the coordination of teams, innovation, and monitoring of performance. This paper ends by concluding that a balance between organizational goals and productivity can be struck between hybrid forms of work.