A STUDY ON FACTORS INFLUENCING EMPLOYEE ENGAGEMENT IN ORGANISATION

Abstract

Employee engagement has emerged as one of the most critical determinants of organisational performance, workforce productivity, and sustainable competitive advantage in contemporary business environments. Engaged employees demonstrate higher levels of discretionary effort, stronger organisational commitment, reduced absenteeism, and significantly lower turnover intent compared to their disengaged counterparts. This study investigates the key factors influencing employee engagement in organisations, with particular focus on leadership quality, work environment, compensation equity, recognition practices, career development opportunities, and worklife balance provisions. Primary data was gathered through a structured questionnaire administered to 120 respondents across diverse industry sectors in Hyderabad, Telangana. Secondary data was sourced from Gallup State of the Global Workplace Reports (2022–2024), academic journals on organisational behaviour, SHRM publications, and industry engagement benchmark studies. The study employs descriptive statistics, correlation analysis, and percentage analysis to identify dominant engagement drivers and their relative impact on employee motivation levels. Findings indicate that leadership quality, recognition and appreciation, and career growth opportunities are the three most influential engagement determinants, collectively accounting for 68% of explained engagement variance. Recommendations address practical interventions organisations can implement to systematically improve workforce engagement levels and associated business outcomes.