Integrated Business Process Management for Enhancing Operational Excellence and Organizational Productivity

Abstract

Integrated Business Process Management (IBPM) has become a business strategy of organizations confronted with practical objectives of better managing operational excellence and boost business productivity in a highly competitive and technology-intensive business world. The contemporary organizations are being challenged with the growing inefficiencies in their processes, disjointed communication, escalated cost of operation and inability to adapt promptly in response to the evolving market environment. Integrated Business Process Management is an organized means to harmonize business processes, information technology systems, roles of the employees, performance measurement processes in order to bring about sustainable performance betterments in their operation. The current project explores how Integrated Business Process Management can help in the achievement of better operational efficiency, minimization of delays in the processes, better coordination between the departments, and higher worker productivity. The analysis also indicates that standardization of the processes and integration of the technology also plays a key role in the excellence of the operation. The study concludes that the Integrated Business Process Management is an important organizational strategy that enhances long-term performance, competitiveness, and sustained organizational development.