EFFECTIVENESS OF AI IN RECRUITMENT AND SELECTION PROCESS AT INFOSYS

Abstract

Artificial Intelligence has emerged as a transformative technology in human resource management, particularly in the recruitment and selection processes. This study examines the effectiveness of AI in recruitment and selection at Infosys, one of India's leading IT companies. The research evaluates the adoption of AI-powered tools across various recruitment stages including resume screening, candidate sourcing, interview scheduling, skill assessment, and onboarding. The study adopts a descriptive research design using both primary and secondary data. The findings reveal that AI has significantly improved recruitment efficiency, reducing hiring time by over 65% and improving screening accuracy by 88%. However, challenges such as data privacy concerns, algorithmic bias, and integration complexity need to be addressed. The study concludes that AI is a highly effective tool for recruitment at Infosys, but human oversight remains essential for optimal outcomes.